Accelerate Cash Flow with Comprehensive
Order-to-Cash Services

Seasoned Accountants. Mature Processes. Industry Expertise. Automation

Order-To-Cash Services and Solutions

Achieve best-in-class process outcomes as we deploy our global delivery model, streamline process workflow, reduce costs to process, and implement effective business process controls.

Reduce Days Sales Outstanding(DSO),ensure effective follow-up on receivables and improve collections, improve process quality, and improve profitability through outsourced order-to-cash processes. With smooth transition processes, effective training, and a robust governance model, we set up your order to cash processes, and ensure that you stay in control when you outsource your O2C processes to us.

Our Order-to-Cash (O2C) Solutions Portfolio

 
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  • Customer set up

  • Customer data maintenance

  • Client Account team mapping

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  • Quote development

  • Contract set up and maintenance

  • Customer support

  • Logistics support

  • Returned goods management

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  • Processing of invoices

  • Printing and dispatching of invoices

  • Raising of debit and credit notes

  • Customer support for invoice queries

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  • Automated + manual cash applications from multiple channels- lockbox, credit cards, check processing

  • Payment processing and reconciliation

  • Claims handling and dispute resolution

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  • Payment follow-up

  • DSO management

  • Aged accounts maintenance

  • Invoice corrections and resubmission

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  • New Credits set up

  • Block/unblock orders

  • Periodical review of existing customers in terms of volumes and payment history

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  • Credit dispute resolution

  • Letter generation

  • Collections processing

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  • Preparation of sales reports for management review across multiple dimensions

  • Preparation of collections reports

  • AR/DSO reporting

  • Fraud alert set up and reporting

 

Our Value Proposition

Our comprehensive procure-to-pay services capability includes:

  • Team of Accounting Professionals well-versed with the procure-to-pay process chain

  • Process automation solutions such as OCR capability

  • Process standardization solutions led by our team of accountants who have helped identify standardization opportunities, implement vendor invoice streamlining methods, reduced non-PO spends,

  • Spend Analytics capability In-built OCR engine with high volume transaction processing capabilities

Solution Benefits

  • 60% cost reduction through process automation, process standardization, process enhancement,  and global delivery

  • Perform spend analytics to negotiate better contracts and category-specific procurement streams.

  • End-to-end Procure-to-pay process management from receipt of invoices till the remittance of payments

  • Meaningful SLAs for accuracy (95% + clerical accuracy, 99.5% payment accuracy)

  • Reduce cycle time from 5 days to an average of 2 days

  • Improve vendor relations through timely payment processing and vendor support

 

Request for Information

To learn more about our Order to Cash Service offering, please fill the form below and we will get in touch with you shortly